Solutions that Customers Love
IT consultation solutions
IT strategy, perennial master plans, assistance in making decisions on combining central/critical systems for the organization, characterizing complex information systems, supporting and running information system and command and control projects, characterizing administrative information and knowledge needs, preparing on DRP and risk management, analysis and implementation of IT-related managerial-organizational aspects, IT unit structure, user work processes and SLAs, supporting decisions on outsourcing, work plans, budgets, etc.
Cyber consultation, characterization and planning solutions
Matrix provides consultation, accompaniment and solutions for dealing with the new cyber space, in order to define regulatory rules on privacy, intellectual property and freedom of accessibility to information and occupation on state and organization level. Groups that will fall behind on these fields will be exposed to different cyber attacks.
Consulting and implementing customer-organization relationship management
Matrix, via the subsidiary company, Beyond IT, provides a unique consult to the implementing of customer-organization relationship management systems. Beyond IT specialists bring vast knowledge and proven methodologies adjusted to each customer and combined into the entire implementing process of the system. Beyond IT has a unique experience in the field of customer relations management systems (CRM) in general and in Siebel, MS dynamics, conserving customer loyalty and BI especially. Beyond IT’s specialties along with Matrix’s centers of excellence in the multi-channel sector (internet, mobile, user experience and CRM), give the organization full range solutions to managing and maximizing customer’s experiences in all channels
Defense field solutions
Consultation for the defense industry, on different issues that require professional knowledge, experience and high classification. The company performs R&D projects, analysis of operational needs and complex technological systems, as well as characterization of future systems with emphasis on command and control and unmanned systems.
Strategic-organizational consultation solutions
Strategic, organizational and managerial consultation for big organizations and companies, including analysis and recommendations on organizational strategy, organizational structures, defining roles and authorities. The consultation is given to executives, boards of directors and field managers. The company has in-depth knowledge with the government - public sector and an understanding of the unique needs and processes of the sector.
Solutions for organizational development and management technologies
a unique combination of knowledge, tools, methodologies and professional personnel in the field of planning, management and control processes in every level (from general policy to building work plans), developing tools and supporting infrastructures (such as management portals, designated solutions for planning and controlling work plans and projects, IT Governance products, etc.) and organizational development (order and methods, management development and operating changes).
National infrastructures strategic planning solutions
Development of master plans for emergency preparations while implementing quantitative models for research on performance, statistics, optimization and process risks.
Assisting and training commanders and managers for crisis situations and emergencies
Matrix is an expert in supporting organizations that require constant functioning during emergencies and times of crisis. Matrix assists the organization to create through an orderly and methodological process a mapping of risk analysis, of the processes and of the central manufacturing factors and the perception of activating them during emergencies, including analyzing cases and responses and constructing suitable work plans. More information.