To expand their services beyond traditional boundaries, businesses must be able to provide their clients services on a wide range of channels, including Internet sites, social networks, cellular phones, television, and more. To do business the right way in a rapidly changing world is it necessary to enable clients to conduct business with their customers on the channel that is most suitable for them, at the most convenient time, with maximum accessibility and availability.

The Center of Excellence provides solutions for the end-to-end development and implementation of e-Business systems, including consulting, planning, analysis, development, and conversion of processes and systems. Center services also extend to the planning of the SOA and system interface, including the planning of the content, the creation of enterprise infrastructures, and planning of maintenance and auxiliary services.

The solutions of the Center of Excellence cover content, development, and implementation of the complete range of channels used by the client, such as Internet sites, CRM systems, mobile solutions, mailing and distribution systems, and more. The solutions ensure that the organization gains a comprehensive view of its customers and maximum connectivity with them.

Solutions are based on the platforms of international vendors such as IBM, Microsoft, Oracle, and others. Matrix represents these and other leading vendors in the field, and maintains close cooperates with them.

·         Proven experience in setting up e-Business systems in the areas of banking, finance, government, health, insurance, telecom, and others.

·         Use of dedicated tools for development and integration, content management, process and documentation management, user interface design, and more.

·         Unique methodologies and leading solutions developed in-house or by international vendors that the Center represents.

·         Development under a variety of platforms in the Java and .NET universes.

·         Leveraging of capabilities in the Web 2.0 area.

·         SaaS and Cloud Computing solutions.

·         Development and implementation of end-to-end e-Business and Internet solutions, including consulting, planning, analysis, system development and conversion, development of enterprise infrastructure, maintenance, and a range of auxiliary services for Internet and cellular channels.

·         Ready-made patterns for e-Business solution in an HBS.NET suite, and B2B solutions for external connectivity.

·         Mail-IT: improving the efficiency of work with printing vendors and diverting mail from paper to various electronic channels to cost-effectively strengthen the organization's communication with its customers at the personal and marketing levels.

·         HBS.NET: suite of multi-channel e-Business solutions that includes exposing business logic, application patterns, logs, personalization, survivability, performance, data security, and more.

·         Document digitization: conversion of paper forms to electronic ones by means of scanning/faxing.

·         Unified desktop and smart solutions: comprehensive view of relevant data retrieved from various systems, that exposes and empowers important information following a specific business process.

·         Web 2.0 sites that provide a technological platform for the creation and sharing of content with the users.

·         Corillian (now part of FiSrv-Checkfree), one of the leading systems worldwide of multi-channel online banking, payment, and fraud-prevention engines, which serves as a platform for the largest banks in the U.S., is represented in Israel exclusively by Matrix.