Xtivia Voted By Customers The Top Consultant For Customer Satisfaction In 2009 
 
21/12/2009 

Recent VendorRate Annual report shows Xtivia ranks as number 1 Consultant overall in the IT World

Colorado Springs, CO, December 21, 2009 — Xtivia, a leader among Information Technology Consultants, today announced that they have been ranked the number one top rated IT consultant for customer satisfaction in The VendorRate 2009 Year End Report recently issued. Xtivia was also rated the #2 vendor by Small Organizations (less than 250 employees) and the #4 vendor by Large Organizations (over 2500 employees).                                                   

VendorRate users evaluate vendors’ performance confidentially on ten specific performance criteria that include customer service, reliability, integrity, budget and effectiveness. The VendorRate quarterly report summarizes customer satisfaction ratings entered by technology professionals at the VendorRate website, trade shows, professional conferences, and virtual events. VendorRate is vendor neutral and accepts neither vendor sponsorship nor advertising.

Dennis Robinson, President & CEO of Xtivia, states that we are always “Pleased to receive awards for Xtivia solutions, but even more rewarding are comments received regarding support and service from our customers.  Customer satisfaction is extremely important to Xtivia, so it is rewarding to know that our efforts are working and we are very proud to have received this recognition by our customers,” says Robinson.

“Xtivia’s outstanding score, as rated by their customers, shows that Xtivia delivers on their commitment to customer satisfaction,” said Richard Schaefer, CEO of VendorRate. “Congratulations to the entire Xtivia team for being scored as the number one IT consultant for 2009.”

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